Sysmex Asia Pacific

• Ensured efficient and effective functioning of IT infrastructure, providing seamless access to end users and management with embedded security measures.
• Actively participated in team projects, showcasing collaborative and effective working style.
• Showed high level of initiative and creativity when tackling challenging tasks.
• Adapted quickly to new technologies and software applications, ensuring seamless integration into organization's infrastructure.
• Demonstrated attention to detail by promptly addressing and resolving discrepancies in paperwork.
• Delivered exceptional services within specific time frames, meeting and exceeding customer expectations.
• Implemented security awareness programs to educate and increase employee awareness of security practices.
• Led security incident management, resolution, reporting, and provided recommendations to prevent future incidents.
• Participated in planning and execution of disaster recovery and business continuity exercises.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed customized policies, procedures and controls, disaster recovery plans and technical documentation for applications, systems and infrastructure.
• Planned and executed ISO engagements under direction of management.
• Achieved 100% IT infrastructure standard compliance by Asia Regional and Corporate.
• Tools and Technologies: Sharepoint, SAP S4/HANA, Windows Server, Ruckus, Juniper, Aruba

Food for the Hungry

• Oversaw IT operations in 75 offices across 20+ countries, spanning US, Asia, Africa, Latin America & Caribbean regions.
• Provided technical leadership to international IT staff, fostering collaboration and knowledge-sharing.
• Conducted thorough IT audits, collecting data from multiple sources and presenting comprehensive results through After Action Reviews.
• Developed and implemented common IT standards and policies across all international offices, ensuring consistency and efficiency.
• Facilitated regular meetings between global, regional, and field IT staff to align goals and coordinate strategies.
• Planned and executed various IT projects, including system evaluations, research, testing, cloud integration, and network infrastructure upgrades.
• Assisted Country Directors in defining IT budgets, optimizing resource allocation for maximum impact.
• Collaborated with Global Security IT teams to develop, implement, and update IT security systems.
• Managed IT security initiatives, including risk assessments, vulnerability management, and security audits.
• Conducted security incident investigations, analyzing root causes, and implementing corrective actions.
• Identified opportunities for system and security improvements, enhancing performance and supporting business needs.
• Conducted compliance testing of Information Security Standard (ISS) controls and implemented necessary measures.
• Tools and Technologies: Python, Odoo, JIRA, Palo Alto, Power BI

Food for the Hungry

• Successfully managed and supervised a team of 6 Asia IT officers, ensuring their productivity and growth through constructive feedback and guidance.
• Developed and maintained IT policies and relevant Standard Operating Procedures (SOP), regularly reviewing and implementing updates.
• Expertly handled multiple projects simultaneously, guaranteeing high-quality deliverables within tight deadlines.
• Maintained efficient day-to-day IT operations, executing tasks accurately and efficiently.
• Improved operations by collaborating with team members and FH Asia staff to identify and implement workable solutions.
• Conducted regular visits to Asia's main office to evaluate IT performance, identify needs, provide training, and spearhead special projects.
• Achieved cost-savings by developing functional solutions to software license challenges.
• Demonstrated leadership by improving work processes and training FH Asia regional staff.
• Delivered excellent service and support to 400+ regional staff, both in face-to-face interactions and through virtual meetings.
• Created innovative programs that increased productivity and staff satisfaction in FH Asia regional office.
• Worked closely with Project Management Officer to ensure effective communication and timely project completion.
• Maintained a customer-centric approach, handling challenging situations with ease and offering friendly and efficient service.
• Collaborated with cross-functional teams to ensure compliance with regulatory requirements and industry standards.
• Communicated and enforced global security standards and procedures to local countries.
• Tools and Technology: JIRA, Ubuntu, Checkpoint, Unifi, OKTA, Synology, Ruckus, Cisco,

Food for the Hungry

• Collaborated closely with FH Asia country teams to deliver project requirements, develop solutions, and meet deadlines.
• Leveraged WorldLink and FHConnect applications to compile and input data from various sources, ensuring accuracy and efficiency.
• Led comprehensive project to replace all Microsoft Windows desktops with FH-Ubuntu in several countries, resulting in enhanced security, reduced software piracy, increased computer performance, and extended device life cycles.
• Conducted regular visits to field offices across Asia to assess IT performance, identify needs, provide training, and execute special projects.
• Actively participated in regional IT coordinator meetings, fostering collaboration and exploring new development opportunities.
• Provided top-notch assistance to FH Asia regional staff through approximately 20 calls per day, addressing their questions and concerns.
• Contributed to development, planning, and successful completion of project initiatives.
• Handled delegated tasks, including staff capacity building and monitoring evaluation processes.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Developed and communicated project plans and deadlines to ensure timely completion.
• Acquired new skills quickly, enhancing efficiency and productivity in daily tasks.
• Monitored IT inventory to ensure accurate stock levels and updated databases.
• Conducted minor preventative maintenance and technical repairs on equipment.
• Implemented and maintained security controls and measures to protect company assets and data.
• Developed and delivered security awareness training programs for employees.
• Prepared and managed budgets and IT plans.
• Tools and Technology: Ubuntu, Mikrotik, Cisco, Windows Server, VMWare, Checkpoint, OrangHRM, SunSystem,

SATUNAMA

• Provided exceptional service and support to all staff through face-to-face and phone interactions.
• Prioritized and organized tasks to efficiently achieve service goals.
• Successfully migrated all pirated software to open-source alternatives and conducted user training.
• Led migration from Postfix email system to Google Workspace, conducting user training for 70 staff members.
• Recognized for delivering exceptional customer service, earning accolades from management.
• Performed maintenance and technical repairs on equipment.
• Maintained compliance with applicable standards, policies, and regulatory guidelines to ensure a safe working environment.
• Developed team communications and information for meetings.
• Managed filing systems for electronic and hard copy documents, ensuring organized records.
• Led development of server infrastructure, including quality assurance, staging, and production systems.
• Provided recommendations for information technology infrastructure improvements.
• Maintained a flexible schedule and promptly responded to after-hours and weekend emergencies.
• Performed network security design and integration duties.
• Monitored networks and network devices, promptly resolving technical problems.
• Implemented and tested installation and update of file servers, print servers, and application servers across various departments.
• Tools and Technology: FreeBSD, Slackware, Ubuntu, Mikrotik, Postfix, Google Workspace, Alfresco, Sharepoint

Languages and Databases

Python

HTML5

CSS3

MySQL

PostgreSQL

Shell Scripting

Libraries

NumPy

Pandas

OpenCV

scikit-learn

matplotlib

Frameworks

Django

Flask

Bootstrap

Keras

TensorFlow

PyTorch

Other

Git

AWS

Heroku

Certificates

Introduction to AWS for Non-Engineers: 1 Cloud Concepts

Introduction to AWS for Non-Engineers: 2 Security

CISSP Cert Prep: The Basics

ITIL® Foundation 4 First Look

Learning Jira (Cloud Edition) (2020)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Azure Policies

Certified in the Governance of Enterprise IT (CGEIT)

Check Point Jump Start

CISCO IT Security Makeover

Certified Information Systems Security Professional (CISSP)

Cloud Architecture Foundations

COBIT Foundations

Enterprise Project Management

ITIL Foundations

Identity Access Management in AWS

Microsoft Certified Solutions Associate (MCSA) Certification

Optimize Onboarding: Driving New Hire Success

Palo Alto Networks Secure Business Systems: Administration

Zero Trust Networks

Anti-Human Trafficking Intelligence Initiative

• A non-profit focused on the sharing of intelligence, best practices and the development of tools to fight trafficking.
• Human Trafficking and Child Sexual Exploitation are human crimes exploiting our most vulnerable. These human crimes are financially motivated and facilitated.
• Supporting mission with OSINT techniques

United Nations Volunteers programme

• A United Nations organization dedicated to promoting peace and development globally through volunteerism.
• Participate in Online Volunteering Services.
• Project assignments involve tasks such as web development, remote installations, and bug fixes for assigned NGO partners.